Station information

Birmingham New Street

Facilities, accessibility, ticket office information and station details. BHM

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Address
Birmingham New Street station
Station Street
Birmingham
West Midlands
B2 4QA
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Station details
StaffingFull time
OperatorsWM, LN, XC, VT
Ticket machinesAvailable
Ticket office hours
DaysHours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:15–23:00
Sunday 08:00–23:00
Facilities
  • Waiting room There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
  • Buffet / food
  • Toilets Male , Female , Accessible and Baby Change facilities are available in all parts of the station. These are located between: Platforms 2 - 3a (Blue Lounge) Platforms 10 - 11a (Yellow Lounge) Platforms 10 - 11b (Red Lounge)
  • Baby change Female toilets,Male toilets
  • Wi-Fi
  • ATM machine ATM machines are located on the paid concourse
  • Shops
Accessibility
  • Staff assistance available Mon–Sun: 07:30–23:59
  • Step-free access Whole station
  • Ramp for train access
  • National Key toilets Close to Platforms 1A and 12A and Platforms 10 and 11B
  • Accessible ticket gates
  • Wheelchairs available
  • Mobility set-down point
Car parking
APCOA Parking (UK) Limited
Total spaces38
Accessible spaces0
DaysHours
Mon–Fri24 hours
Saturday24 hours
Sunday24 hours
Left luggage
Excess Baggage Company
Tel: 0121 314 0901
DaysHours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday07:00–23:00
Sunday08:00–23:00
Cycle storage
Available
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