About

About CheckMyTrain

CheckMyTrain is designed to help passengers move from a quick live check to a fuller explanation of what happened, using boards, route lookups, station information, network summaries and account tools in one place.
What the site is for

The site is built for both immediate travel checks and retrospective review. You can use it while travelling, before travelling, or after disruption when you want to know what actually happened.

How to use it

Most journeys through the site start from one of three places: a station board, a journey search, or a station information page. From there you can open service detail, check delays, or save the route for later.

What you can expect

Different pages are intended for different levels of detail. Some are for quick operational checks, while others are for deeper review, alerts, or compensation guidance.

Public Available without an account. Requires a registered, logged-in user.
Jump to sections
Section guide
Jump to

Use these links to move straight to the part of the site you want explained, instead of scrolling through the whole page.

What each part of the site does

Homepage

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Homepage screenshot

The homepage is the starting point for most journeys through the site. It is designed to get you into the right tool quickly rather than make you search through menus first.

What you can do here
  • Search for a journey between two stations.
  • Open a live station board directly from a CRS or station lookup.
  • Use pinned regular journeys for repeat searches.
  • Jump straight to wider disruption and network tools.
Typical example

If you regularly commute between the same stations, the homepage is the quickest place to open that search again without rebuilding it each time.

Live Departure Boards

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Live departure board screenshot

Live departure boards are for checking what is happening at a station right now. They show departures and arrivals with operational detail such as expected times, platforms, cancellations, short workings and other live changes.

What you can do here
  • Check live departures or arrivals from a station.
  • See expected times, platform changes and cancellations.
  • Open the full service detail for an individual train.
  • Track one specific service if you want to keep following it.
Typical example

If you are standing on a platform and want to know whether a train is now late, cancelled or short of its booked destination, the live board is the right view.

Service Detail

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Service detail screenshot for N46498

Service Detail is the deeper view for one individual train. This example shows N46498 from Manchester Victoria to York, opened from the live Leeds board. It brings the route, formation, delay reason, calling points and service actions together in one place.

What you can do here
  • See the train’s full route and current delay against each stop.
  • Review formation, class, platform and disruption reason in one panel.
  • Use Get alerts to save that train and choose service-specific alert settings.
  • Use Save journey to add the journey to your history and mileage log.
  • Switch between simple and detailed journey views.
Typical example

If a board tells you a train is delayed and you need the full picture, Service Detail is where you inspect the route in context and decide whether to track it, save it, or use it for a later delay claim.

Route Distance Map

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Route distance map screenshot for N46498

When a route distance is available on the service detail panel, you can click it to open the route-distance map. This gives a visual view of how the train runs across the network rather than only showing the calling-point list.

What you can do here
  • Open the mapped route directly from the distance chip in service detail.
  • See the route drawn between the origin and destination.
  • Use it to understand how far a service is travelling and which corridor it uses.
Typical example

If you are checking a longer service and want to understand the overall route rather than only the stops, the distance map gives the geographical context.

Station Information

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Station information screenshot

The station information page is the reference view for a station itself rather than the trains currently serving it. It focuses on facilities, access and operational context for the location.

What you can do here
  • Check address, facilities and accessibility information.
  • Review ticket office opening hours.
  • See car parking, cycle storage and other practical details where available.
  • Jump straight back to the live board for the same station.
Typical example

If you need to know whether a station has step-free access, staffed ticket facilities or storage before travelling, the station information page is the right view.

Delays by Station

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Delays by Station is the station-level disruption tool. It is different from the live departure board because it is focused on problems, cancellations and late-running patterns across the whole station rather than only the next departures in sequence.

What you can do here
  • Choose a station and date to review disruption.
  • Filter to all delays, delayed 15+, cancelled, or all services.
  • Use it to understand how badly a station was affected on a given day.
Typical example

If you need to know whether a station had widespread cancellations or only a few isolated late trains, this is the better view than the live board.

Network Status

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Network status screenshot

Network Status gives a wider view of conditions across operators and routes. It is intended for checking system-level disruption rather than one individual train.

What you can do here
  • Review how the network is performing today or on another date.
  • Filter the view to one operator.
  • See which routes, hours or operators are most affected.
  • Compare current conditions with recent days.
Typical example

If you want to know whether disruption is isolated to one route or part of a wider operator problem, Network Status gives the broader context.

Delay Repay Check

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Delay Repay screenshot

Delay Repay Check is a practical tool for estimating whether a delayed or cancelled journey may qualify for compensation. It is intended to help you review likely eligibility before you claim with the operator.

What you can do here
  • Search for the affected journey by route, date and departure time.
  • Select the disrupted service from matching results.
  • Estimate compensation based on ticket type and delay length.
  • Open the operator’s claim path where available.
Typical example

If a train arrived late or was cancelled and you want a fast check on whether the delay is likely to meet the operator’s threshold, this is the right section.

Alerts, Saved Journeys and Tracked Trains

The alerts section is for repeat use. It lets you save regular journeys, choose which kinds of updates matter to you, and manage tracked trains and notification preferences in one place. It also picks up trains you chose to track from a service-detail panel.

What you can do here
  • Save regular journeys rather than searching again each time.
  • Choose alert types such as delays, cancellations or timetable changes.
  • Set how alerts are sent, including browser or email where available.
  • Review current alerts separately from alert history.
  • Manage service-specific alert settings after choosing Get alerts on a train.
Typical example

If you travel the same route most weekdays and want updates only when something changes, this is the section built for that workflow.

Regular Journey Alerts

Regular Journey Alerts are built around a route you make repeatedly. The setup lets you define the stations, the days you care about, the active time window, and then the types of alerts you want to receive.

What you can do here
  • Choose the route you usually travel.
  • Set the days and time window that matter.
  • Select direct services where needed for more specific alerts.
  • Choose delivery methods and alert types such as delays, cancellations and timetable changes.
Typical example

If you commute on a fixed pattern and only want to hear about problems affecting your usual trains, this is the main account workflow to use.

Pinned Regular Journeys

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Pinned journeys are homepage shortcuts for repeat searches. They are different from alerts: they save the route and time settings so you can reopen the search quickly, but they do not themselves send notifications.

What you can do here
  • Pin a route from the homepage journey search.
  • Reopen that route quickly with the current date.
  • Keep your most common searches close to the top of the site.
Typical example

If you often run the same search but do not need a saved alert, pinning the journey is the lighter-weight shortcut.

Tracking Map

Tracking map screenshot

Tracking Map shows the stations you have recorded against your account on a national map. It is intended as a visual way to review where you have been rather than a log of individual trains.

What you can do here
  • See visited stations plotted on a map.
  • Review how your station coverage is building up over time.
  • Use it as a visual companion to your saved journey history.
Typical example

If you want a quick visual sense of where you have travelled around the network, the tracking map gives that wider picture at a glance.

Journey History

Journey history screenshot

Journey History is your recorded travel log. It is designed for keeping track of journeys you have taken and the mileage you have built up over time. Journeys can be added directly from a service-detail panel with Save journey.

What you can do here
  • Review journeys you have added from service detail pages.
  • See totals for lifetime, yearly, monthly and recent travel.
  • Remove entries you no longer want to keep.
Typical example

If you want a simple rail travel log for personal records or mileage tracking, this section keeps those journeys together.

How the site fits together

Most journeys through the site start from a board, a route search or the homepage. From there, you can move deeper into service detail, save the route for later, check whether disruption looks wider than one service, or review whether compensation may apply.

Questions, feedback or data queries can be sent through the contact form or by email to [email protected]. For information about the data feeds and licences used by the service, see the Data Sources page.